/thar-seh’-o/ “Be Bold With Confidence”

Tharseo IT

PURPOSE-BUILT FOR ORACLE SaaS, PaaS, and IaaS IMPLEMENTATIONS


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Oracle Cloud Top Service Provider 2018 & 2019
about

ABOUT US

Tharseo IT™, is a minority-owned, small disadvantaged business headquartered in Washington, DC. We specialize in assisting federal, state and local government agencies move workflows, applications, and data to FedRAMP secure cloud services. We provide cloud-based software, scaled agile design, development, integration, data migration, delivery, 24/7 operational support, customer support, and training for open source and Oracle Cloud Infrastructure. More than 500 government organizations currently use Oracle technology, including eight of the top 10 federal agencies by budget and all four branches of the US military.

Tharseo IT is a Public & Private Sector Certified Oracle Cloud Excellence Implementer (CEI) named as one of the 10 Most Promising Oracle Consulting/Service Companies in 2019 by CIO Review magazine. With more than 50 years’ combined experience in the IT industry, our senior management led the technical team of 120 Oracle developers that successfully designed, built, and deployed DC Health Link, the District of Columbia’s (DC) Health Benefit Exchange (HBX) in response to provisions of the Affordable Care Act in 2013.

Since that time, our team has provided continuous leadership in IT strategy for all of the stakeholders and business units that comprise DC Health Link, taking a lead role in enterprise architecture, grant management, web development, User Interface/User Experience (UI/UX), software development, project management, software quality assurance, data analytics and Operations and Maintenance (OM) efforts. We were responsible for planning and coordination of more than 10 vendors participating in the re-architecture of DC Health Link to an agile, cloud based, continuously integrated system using SOA and open source for the exchange and communication with the federal and state hubs. Our software development teams delivered the mobile apps for iOS and Android and created an open-source tax credit reconciliation system for the HBX by leveraging open source MAGI-In-The-Cloud code.

History of Tharseo IT

Tharseo IT™ incorporated in 2014, leveraging the in-depth experience and successful relationships established for the HBX project to thoroughly redesign the customer-facing DC Health Link website, expanding our services to provide editorial support, copywriting, Drupal and HTML programming and Dev Ops support. Our team was responsible for coordinating with all the vendors to harmonize all the user interfaces and content so that the site presented a unified and intuitive user experience for consumers, businesses, and brokers. As a result, DC Health Link is widely lauded as the most complete and user-friendly insurance exchange in the country, having been selected two years in a row by Clear Choices as the highest-scoring HBX in the United States.

Tharseo IT™ continues to develop, enhance, operate, and maintain critical systems for benefits management, enabling government agencies to take advantage of the fast, secure, and stable Oracle Cloud Infrastructure to achieve their mission of improving financial decision making for improved health outcomes. We are privileged to have tackled some of the toughest and most intractable technology and innovation problems for our government clients:

October 1, 2013

DC Health Benefits Exchange (HBX)

The Tharseo IT leadership team was instrumental in developing and implementing Washington, DCs very first Individual, Medicaid, and Small Business Health Benefits Exchange. The platform was capable of enrolling all Washington DC residents, Businesses - to include the House, Senate and White House - and Medicaid eligible recipients. This exchange was one of four in the country to successfully go live and the only one in the country to go live with a Small Business Health Options Program (SHOP).

January 1, 2014 - December 31, 2016

DC Health Benefits Exchange (aka DCAS) Operations & Maintenance

With the successful deployment of the District's Health Benefits Exchange, the Tharseo IT leadership team was asked to stand up the Operations and Maintenance organization that is still effectively in tact today. As part of this effort, the Tharseo IT team created an organization that managed the infrastructure of over 1,000 VMs, conducted defect resolution, performed change control leading to 100s of deployments to production, and provided executive level reporting. At the end of this period, the Tharseo IT team successfully transitioned DCAS to a new agency.

April 2018 - December 2018

U.S. Department of Agriculture (USDA) Food and Nutrition Service (FNS) Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) Portal

The SNAP EBT Portal that provides the means for SNAP recipients to authorize transfer of their government benefits from a Federal account to a SNAP retailer account to pay for products received from Farmers’ Markets (FMs) and Direct Marketing Farmers (DFMs). The SNAP EBT Portal is used in all 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam.
Tharseo IT developed the SNAP EBT Portal with the online capability for FNS to intake applications from FMs and DMFs and verify eligibility against FNS Eligibility Rules. The application process includes a Memorandum of Understanding incorporating electronic signatures and allows for senior review of applications in the pipeline.

January 2019 - May 2019

DC Health Immunization & WIC OCI Migration

Migrate to the cloud the critical public health system that collects, stores, tracks and monitors immunization event information across the lifespan for residents and visitors to DC, and integrate with the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) information system to aid in immunization assessments for pregnant women and children. Moving to the Oracle GovCloud saved DC Health roughly 40% in infrastructure costs and 50% in development costs. DC Health now considers the OCI a strategic pillar to their future cloud vision.

June 2019 - present

Tharseo IT focuses on multiple Public Sector clients migrating to the Oracle Cloud

Since the migration of the District's WIC & Immunization systems to the Oracle Cloud, the Tharseo IT team is busy going to market with Oracle's SaaS, PaaS and IaaS teams around the country in multiple Federal, State & Local markets.

Oracle Cloud Transformation

Data security, privacy, and HIPAA compliance are our customers’ chief concerns when they come to us with a benefits systems modernization challenge. Tharseo IT™ answers the challenge with the Oracle Cloud Infrastructure, a fully secure, flexible, end-to-end solution for integrating legacy databases into one high-performing data analytics engine that gives decision-makers dashboard access to the information they need to accelerate innovation.

Tharseo IT™ skillfully leads organizations through the data governance challenges inherent in systems integration, facilitating shared understanding around specific policies and data sharing agreements that enable our clients to combine decades of data from a variety of isolated networks and create powerful new capabilities for data analysis and decision support.

HIPAA Expertise On Board

Oracle Cloud Infrastructure provides a secure cloud environment assessed by these independent third-party programs for key security standards and compliance mandates:

– The U.S. Federal Risk and Authorization Management Program (FedRAMP – Moderate)
– Health Insurance Portability and Accountability Act (HIPAA)
– Service Organization Control (SOC1, SOC2, SOC3)
– U.S. Department of Defense Security Requirements Guide Impact Level 5 (IL5)
– FIPS 140-2
– IRS 1075
– NIST 800-171/DFARS 252.7012 – National Institute of Standards and Technology Special
– MARS-E – Minimum Acceptable Risk Standards for Exchanges
– ISO/IEC 27018:2014 – Code of Practice for Protection of Personally Identifiable Information – (PII) In Public Clouds Acting as PII Processors

about
about

ABOUT US

Tharseo IT™, is a minority-owned, small disadvantaged business headquartered in Washington, DC. We specialize in assisting federal, state and local government agencies move workflows, applications, and data to FedRAMP secure cloud services. We provide cloud-based software, scaled agile design, development, integration, data migration, delivery, 24/7 operational support, customer support, and training for open source and Oracle Cloud Infrastructure. More than 500 government organizations currently use Oracle technology, including eight of the top 10 federal agencies by budget and all four branches of the US military.

Tharseo IT is a Public & Private Sector Certified Oracle Cloud Excellence Implementer (CEI) named as one of the 10 Most Promising Oracle Consulting/Service Companies in 2019 by CIO Review magazine. With more than 50 years’ combined experience in the IT industry, our senior management led the technical team of 120 Oracle developers that successfully designed, built, and deployed DC Health Link, the District of Columbia’s (DC) Health Benefit Exchange (HBX) in response to provisions of the Affordable Care Act in 2013.

Since that time, our team has provided continuous leadership in IT strategy for all of the stakeholders and business units that comprise DC Health Link, taking a lead role in enterprise architecture, grant management, web development, User Interface/User Experience (UI/UX), software development, project management, software quality assurance, data analytics and Operations and Maintenance (OM) efforts. We were responsible for planning and coordination of more than 10 vendors participating in the re-architecture of DC Health Link to an agile, cloud based, continuously integrated system using SOA and open source for the exchange and communication with the federal and state hubs. Our software development teams delivered the mobile apps for iOS and Android and created an open-source tax credit reconciliation system for the HBX by leveraging open source MAGI-In-The-Cloud code.

History of Tharseo IT

Tharseo IT™ incorporated in 2014, leveraging the in-depth experience and successful relationships established for the HBX project to thoroughly redesign the customer-facing DC Health Link website, expanding our services to provide editorial support, copywriting, Drupal and HTML programming and Dev Ops support. Our team was responsible for coordinating with all the vendors to harmonize all the user interfaces and content so that the site presented a unified and intuitive user experience for consumers, businesses, and brokers. As a result, DC Health Link is widely lauded as the most complete and user-friendly insurance exchange in the country, having been selected two years in a row by Clear Choices as the highest-scoring HBX in the United States.

Tharseo IT™ continues to develop, enhance, operate, and maintain critical systems for benefits management, enabling government agencies to take advantage of the fast, secure, and stable Oracle Cloud Infrastructure to achieve their mission of improving financial decision making for improved health outcomes. We are privileged to have tackled some of the toughest and most intractable technology and innovation problems for our government clients:

October 1, 2013

DC Health Benefits Exchange (HBX)

The Tharseo IT leadership team was instrumental in developing and implementing Washington, DCs very first Individual, Medicaid, and Small Business Health Benefits Exchange. The platform was capable of enrolling all Washington DC residents, Businesses - to include the House, Senate and White House - and Medicaid eligible recipients. This exchange was one of four in the country to successfully go live and the only one in the country to go live with a Small Business Health Options Program (SHOP).

January 1, 2014 - December 31, 2016

DC Health Benefits Exchange (aka DCAS) Operations & Maintenance

With the successful deployment of the District's Health Benefits Exchange, the Tharseo IT leadership team was asked to stand up the Operations and Maintenance organization that is still effectively in tact today. As part of this effort, the Tharseo IT team created an organization that managed the infrastructure of over 1,000 VMs, conducted defect resolution, performed change control leading to 100s of deployments to production, and provided executive level reporting. At the end of this period, the Tharseo IT team successfully transitioned DCAS to a new agency.

April 2018 - December 2018

U.S. Department of Agriculture (USDA) Food and Nutrition Service (FNS) Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) Portal

The SNAP EBT Portal that provides the means for SNAP recipients to authorize transfer of their government benefits from a Federal account to a SNAP retailer account to pay for products received from Farmers’ Markets (FMs) and Direct Marketing Farmers (DFMs). The SNAP EBT Portal is used in all 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam.
Tharseo IT developed the SNAP EBT Portal with the online capability for FNS to intake applications from FMs and DMFs and verify eligibility against FNS Eligibility Rules. The application process includes a Memorandum of Understanding incorporating electronic signatures and allows for senior review of applications in the pipeline.

January 2019 - May 2019

DC Health Immunization & WIC OCI Migration

Migrate to the cloud the critical public health system that collects, stores, tracks and monitors immunization event information across the lifespan for residents and visitors to DC, and integrate with the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) information system to aid in immunization assessments for pregnant women and children. Moving to the Oracle GovCloud saved DC Health roughly 40% in infrastructure costs and 50% in development costs. DC Health now considers the OCI a strategic pillar to their future cloud vision.

June 2019 - present

Tharseo IT focuses on multiple Public Sector clients migrating to the Oracle Cloud

Since the migration of the District's WIC & Immunization systems to the Oracle Cloud, the Tharseo IT team is busy going to market with Oracle's SaaS, PaaS and IaaS teams around the country in multiple Federal, State & Local markets.

Oracle Cloud Transformation

Data security, privacy, and HIPAA compliance are our customers’ chief concerns when they come to us with a benefits systems modernization challenge. Tharseo IT™ answers the challenge with the Oracle Cloud Infrastructure, a fully secure, flexible, end-to-end solution for integrating legacy databases into one high-performing data analytics engine that gives decision-makers dashboard access to the information they need to accelerate innovation.

Tharseo IT™ skillfully leads organizations through the data governance challenges inherent in systems integration, facilitating shared understanding around specific policies and data sharing agreements that enable our clients to combine decades of data from a variety of isolated networks and create powerful new capabilities for data analysis and decision support.

HIPAA Expertise On Board

Oracle Cloud Infrastructure provides a secure cloud environment assessed by these independent third-party programs for key security standards and compliance mandates:

– The U.S. Federal Risk and Authorization Management Program (FedRAMP – Moderate)
– Health Insurance Portability and Accountability Act (HIPAA)
– Service Organization Control (SOC1, SOC2, SOC3)
– U.S. Department of Defense Security Requirements Guide Impact Level 5 (IL5)
– FIPS 140-2
– IRS 1075
– NIST 800-171/DFARS 252.7012 – National Institute of Standards and Technology Special
– MARS-E – Minimum Acceptable Risk Standards for Exchanges
– ISO/IEC 27018:2014 – Code of Practice for Protection of Personally Identifiable Information – (PII) In Public Clouds Acting as PII Processors

about
leaders

Tharseo IT Leadership

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Eric Wimer

Co-Founder / CEO

Co-founder and CEO

Eric Wimer is the co-founder and CEO of Tharseo IT. Wimer leads a company of highly skilled Health & Human Services IT systems integrators specializing in Oracle on-prem and cloud services. Wimer has significant expertise in designing, deploying and maintaining mission critical applications and databases using Oracle Saas, PaaS, and IaaS platforms. Most recently, he successfully delivered and maintained the District’s first Integrated Eligibility system under the ACA where he managed a $100M budget and over 130 developers and migrated the District’s WIC & Immunization systems to the cloud. Prior to starting Tharseo IT, Wimer successfully started several other IT companies, raised tens of millions in VC funding and had successful careers in large system integrators including PriceWaterhouseCoopers and AT&T Solutions. Wimer proudly served in United States Army. He has a BA & MBA.

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Amit Bahadur

Co-Founder / COO

Co-founder, President, and COO

Amit Bahadur is the co-founder, President, and COO of Tharseo IT. He has over 20 years of experience in the IT industry, leading projects and people, and implementing large technology programs for Goldman Sachs, Capital One Bank, Anthem Blue Cross BS, Aetna, T.Rowe Price, First Data Corp, Royal Bank of Scotland and Citizens Bank NA. Amit also led the development team of 150 resources to design and build the District of Columbia’s Health Benefit Exchange as part of the Affordable Care Act and is currently leading the effort to deploy the FNS Farmer’s Market Web Portal for the USDA SNAP Program. Amit has a Bachelor’s in Engineering and MBA from the University of Virginia Darden School of Business.

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Michael Tenreiro

Director of Human Capital and Operations

Originating member of Tharseo IT and Director of Human Capital and Operations

Michael Tenreiro is an originating member of Tharseo IT and Director of Human Capital and Operations. Michael is an expert in IT staffing solutions, employee development and organizational development. Prior to Tharseo IT, Michael led all staffing efforts for SMS, a Federal Systems Integrator with contracts totaling over $100 million. Prior to SMS, Michael was a Key Account Manager for Garrison Protective Services-a physical security provider for Fortune 500 companies, where he managed 100+ employees. Michael has his BA and is working towards an MBA.

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Zachary Ehrhardt

Oracle certified Cloud Architect and Platform Application Integration Specialist

Oracle Certified Cloud Architect and Platform Application Integration Specialist

Zach Ehrhardt is an Oracle certified Cloud Architect and Platform Application Integration Specialist with 8+ years of relative technical experience. His passion is developing and implementing effective business strategy, AI + RPA (certified UIpath Developer), system architecture, and network security. Zach has migrated several customers into the Oracle Cloud (and Oracle Gov Cloud). He led the technical efforts over at our DC Health project and successfully migrated the enterprise-level Immunization & WIC systems that serve all of DC into the OCI Gov Cloud. Zach is also responsible for building and presenting POCs/demos highlighting Oracle Cloud products tailored to individual customer needs. Zach graduated from the University of Colorado at Boulder with a double BS degree in (1) Information Systems with a technical (CS) track and (2) Human Resources Management.

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Lowell Knighton

CX Practice Lead

Practice Director – CX Customer Experience

Lowell Knighton has over 25 years of Customer Experience ranging from operations to solutions architect. He brings extensive knowledge in CX best practices, technology and business transformation. Lowell has implemented the Oracle CX Cloud solutions for many fortune 100 companies as well as government agencies during his career. This includes being part of the Oracle team through the acquisition of RightNow where he was on the Product Management team responsible for technology partnerships. Lowell has also spent time early in his career in customer contact centers as operations as well as a developer and can help bring a cohesive solution for all levels of customer / citizen experience (CX). Lowell has a BS degree in information systems from BYU.

HeeMin Kim

HeeMin Kim

Marketing and Operations

Marketing and Operations

HeeMin Kim has worked in the Marketing and Operations industry for 5+ years. Prior to Tharseo IT, HeeMin’s projects focused on SEO, SMO, Email Marketing, Advertisement, Operations, and Event Planning. She received her BS degree in Marketing Analytics.

leaders
clients

Clients

U.S. Department of Agriculture (USDA) Food and Nutrition Service (FNS)

Under sub-contract to Financial Transaction Management (FTM) LLC, Tharseo IT provided Program Management and Technical Delivery services to the U.S. Department of Agriculture (USDA) Food and Nutrition Service (FNS) for the Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) Portal.
The SNAP EBT Portal provides the means for SNAP recipients to authorize transfer of their government benefits from a Federal account to a SNAP retailer account to pay for products received from Farmers’ Markets (FMs) and Direct Marketing Farmers (DFMs). The SNAP EBT Portal is used in all 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam.
Tharseo IT developed the SNAP EBT Portal with the online capability for FNS to intake applications from FMs and DMFs and verify eligibility against FNS Eligibility Rules. The application process includes a Memorandum of Understanding incorporating electronic signatures and allows for senior review of applications in the pipeline.
Upon approval of their applications, FMs and DMFs receive point-of-sale wireless card reader equipment from one of two pre-selected Equipment Providers with which to process SNAP payments. Tharseo IT provided SNAP EBT Portal integration for Equipment Providers using JSON/REST APIs for EBT benefits determination. We then used final benefits and equipment information from Equipment Providers to update the SNAP EBT Portal.
The SNAP EBT Case Workers can now access this eligibility data through the SNAP EBT Portal for the purpose of following up with applicants and responding to inquiries on application status, equipment orders or delivery status. Applicants can also log into the SNAP EBT Portal to check the status of their application at any time. Senior leadership at FNS can access monthly and weekly reports by Provider type, Farmer type, and date.
Tharseo IT integrated the USDA’s existing FNS SNAP database with a verification engine using a JSON/REST API and an eligibility engine deployed on the LAMP open source software stack that applies the USDA FNS business rules to qualify applicants. The LAMP stack (Linux, Apache HTTP Server, MySQL Relational DBMS, PHP programming language) is an open-source technology with no licensing cost which offers interoperability with multiple operating systems and servers.

Tharseo IT developed the customer-facing, secure, online interface in HTML/CSS/Java with a MySQL database stored on the Amazon Web Services cloud. End users of the system spanned government employees, Federal contractors, and commercial entities. Data access/security was carefully built into the system to allow key stakeholders to perform only the specific functions required by their role:
· Farmers’ Markets and Direct Marketing Farmers – Review program eligibility requirements and equipment options; create and account and submit an application; track application status and equipment delivery status.
· FTM Program Administrator – Review applications; update with data from Census.gov; refer the application to FNS for approval; run reports and perform administrative functions.
· FNS Program Administrator – Review and update applications; approve applications; access reports and key program metrics.
· Third-Party Equipment Providers – Access approved applications; update equipment delivery status and equipment return status.
Leveraging our deep experience with all FNS programs – including TANF, SNAP, and WIC – Tharseo IT has recommended a systems migration to Oracle GovCloud to rapidly modify and build interfaces for enabling WIC participants to utilize EBT at their local farmers markets, further promoting healthy nutrition for low-income families.

District of Columbia DC Health

DC Health promotes health, wellness, and equity across the District of Columbia, and protects the safety of residents, visitors, and those doing business in our nation’s Capital. Tharseo IT was entrusted by DC Health to integrate and migrate to Oracle Cloud Infrastructure (OCI) GovCloud Gen2 two of its most critical public health systems:
1. DOCIIS – District of Columbia Immunization Information System
2. WIC – Special Supplemental Nutrition Program for Women, Infants and Children
In an effort to focus staff resources on their core mission, DC Health needed Tharseo IT to help them “get out of the infrastructure business,” eliminating silos, consolidating physical IT resources, and maximizing efficiency of the software development process by streamlining the environment. In response, Tharseo IT delivered a successful migration of both the WIC and DOCIIS systems, which included detailed specifications for Architecture Design, Configuration and Access Control, and Migration Plans for both systems.
The WIC and DOCIIS systems share multiple components, including the customer-facing portal; helpdesk requests; an appointment scheduling and reminder system; assessment/certification capabilities; reporting; banking; and specific features that support State Agency processes for vendor management and financial management – like printing checks. DC Health’s goals were to:
• Migrate both systems into the Oracle Cloud exactly like they functioned “on-premise” (where they were originally hosted) and
• Securely migrate the on-premise database and public health data into the Oracle Cloud.
Tharseo IT not only delivered on these goals but exceeded expectations by increasing performance and productivity of both DOCIIS and WIC enterprise systems. Tharseo IT applied the most current industry standards to implement enhancements that addressed risk factors created by the previous on-premise solution – such as installing a Web Application Firewall to automatically block any unwanted or malicious requests that could cause the system to go down at any given time. System administrators and end users of both systems reported performance and speed improvements with the Oracle GovCloud solution. To cite a measurable example, one large internal report that took 45-60 minutes to run on the previous on-premise system is now able to run in 20 minutes in the Oracle Cloud.
Taking on the Challenge
When the project began, Tharseo IT quickly learned that there were several different project teams that needed to be engaged and work together as one to make the project a success. We proactively reached out to establish highly productive, professional relationships and continued to work closely with the network team, the application development team, business units, third-party providers, and senior leadership to establish the necessary access to individuals and the various IT system components that we needed to perform effectively for DC Health.
As stakeholders began to entrust us with their specific concerns, requirements, risks and issues, we negotiated carefully to create a win-win strategy that would prove to be the most efficient and feasible direction to accomplish the scope according to schedule. We maintained consistent communications with senior leadership and business units in order to manage expectations around delivery.
O&M and ROI
Moving to the Oracle GovCloud has saved DC Health 40% in infrastructure costs and 50% in development costs. The migration to a unified data layer enables DC Health to analyze data from multiple agencies for improved decision-making and mission acceleration. With this migration, DC Health stabilized their applications and was thus able to focus their resources on upgrades and innovation. Now the team can spend more time on implementing cloud solutions that eliminate the use of the expensive T1 Lines at client sites.
DC Health declared the Oracle Cloud “better than they ever thought it would be” and “strategically important” to achieving their mission for DC families. Tharseo IT gave the agency 24/7 access to data from anywhere, a high level of reliability, and enhanced the potential of the infrastructure. There was also a massive change in the interaction between various departments within DC Health as Tharseo IT led them to integrate their datasets, bridging the gap between multiple systems within the agency.

DC Department of Health Benefits Exchange (DC Access System) Development

Project Summary Description: DC Health Link – the District of Columbia’s health insurance marketplace – fell behind schedule and was at risk of losing its federal charter. The DC Health Benefit Exchange Authority (DCHBX) engaged the team lead by principals now at Tharseo IT to establish an agile program management office, re-architect the system, and provide development and quality assurance services. Tharseo IT principals transitioned the project to an agile delivery model, and recovered the schedule. As a result, DC Health Link was one of only four states that successfully launched on time for ACA Open Enrollment in 2013.
In the following years, the team became a critical partner for all of the government agencies that comprise DC Health Link, taking a lead role in strategy, enterprise architecture, grant management, web development, UI/UX, software development, project management, software quality assurance, data analytics and operations and maintenance for both the District’s Health Benefit Exchange and the city’s Medicaid eligibility system for the Department of Health Care Finance (DHCF).

Tharseo IT principals also provided project oversight, storyboarding services, user interface design, editorial support, copywriting, Drupal and HTML programming, Dev Ops support, and project management for the DC Health Link web redesign efforts in 2015. The redesign incorporated integrating HBX’s new plan management system (Enroll App), re-implementing integrations with Oracle Identity Management, integrating a third-party product (Consumers’ Checkbook), and designing new landing page content for a smooth handoff to the Medicaid (and federal tax credit) Integrated Eligibility system. Our team was responsible for coordinating with all of the vendors to harmonize all the user interfaces and content using SOA and open source so that the site presented a unified and intuitive user experience for consumers, businesses, and Brokers.

DC Department of Health Benefits Exchange (DC Access System) Operations and Maintenance

Project Summary Description: After the successful deployment of the District of Columbia Access System (DCAS), the leadership and founders of Tharseo IT were engaged by the Department of Health Benefits Exchange (DCHBX) to establish a sustainable, new IT infrastructure and support model to serve all internal and external stakeholders of the Exchange. The challenge was to deploy a model that promotes excellence in customer service, ensuring maximum accountability with the most efficient use of resources to support new and existing Service Level Agreements (SLAs), new deployments and tiers of support.

The Tharseo IT leadership (under various subcontractors to DCHBX) developed a operations and maintenance roadmap with a clear and understandable work breakdown structure of DCAS. The support models satisfied the three governing agencies – DHCF, DHS and DCHBX. The support models included a map for integrating a variety of infrastructures, systems, platforms, software applications and call centers. They then defined the key roles and responsibilities required to provide exemplary support to keep this complex system running 24/7. The Operations and Maintenance (O&M) Team under Tharseo IT’s leadership team managed: 1) Infrastructure and virtual machines supporting all environments; 2) Cloud Integration with Office of the Chief Technology Officer (OCTO); 3) Security Management – identity management, infrastructure security and compliance; 4) Defect, Issue, and Change Management across platforms and environments; 5) Operations & Maintenance Reporting. The plan was executed over a two-year period until the DCAS project was transitioned to OCTO. All of the systems and processes put in place by the Tharseo IT leadership still remain intact today.

clients
solutions

Solutions

“Pure Play” Oracle Cloud Expert

Uniquely Postioned to Help Oracle at Every Stage

Competent Team
  • Average Experience of 18+ Years
  • Oracle Certified Architects and Implementation Specialists in Engineered Systems, OCI (IaaS & PaaS) and Oracle Cloud SaaS Applications (ERP, HCM, CX).
Successful
  • Large IT implementations using Oracle Products – DC HBX, DC Health, large Federal customers of Oracle’s
  • Successful Exadata / ES platform, OCI, ERP, and CX implementations for both public sector and Fortune 200 commercial clients
Customer Facing
  • Available and experienced in Product Demos & C-Suite Briefings
  • Willing to conduct Workshops and Training
  • Considered as an extension to the Oracle team - extend the foot print
Strategic
  • Small Business with procurement preferences (SBA/DBE/MBE) in several states, all necessary Oracle distribution agreements (public sector, full use, master, and cloud) obtained , HubZone certification and GSA contract in process.
  • Resell rights for all Oracle ES platforms, OCI and CX (90%) approved
  • Partnerships in place with large Integrators such as Accenture, Infolob, AST
solutions
solutions

Tharseo IT Provides a Full Offering of Partner Services to its Clients.

Refer

Distribution Agreements
  • Public Sector Addendum
  • Public Sector Schedule to the Cloud Services Distribution Addendum to MDA
  • Full Use Addendum to the MDA
  • Master Distribution Agreement
  • Cloud Services Distribution Addendum to MDA

Resell

Resell Rights
  • All Engineered System Appliances: (Exadata Database Machine, Zero Data Loss Recovery Appliance, Database Appliance, Private Cloud Appliance, & Big Data Appliance)
  • OCI (All IaaS & PaaS components)
  • In Progress – Oracle Service Clouds RightNow, ERP Cloud, and Resell Rights on GSA Schedules 70 through Affigent

Architect & Implement

  • Feasibility Assessments, ROI analysis and Proof of Concepts
  • Installation and Configuration
  • Database Migrations and Upgrades
  • Multi-Rack Expansion and Sizing
  • Hands-on Workshops and Product Demos
solutions
solutions

In-Depth Experience of Oracle Engineered Systems

  • Our Engineered System team includes six consultants with experience across entire Oracle ES stack.
  • Combined experience of over 60+ years in implementing Oracle Hardware products like Oracle Exadata, Oracle Exalogic, Oracle Big Data Appliance and Database technologies.
  • Ex-employees of Oracle who worked in Oracle Product Development teams for Oracle Exadata, Exalogic, Exalytics, Oracle Database, Oracle Public Cloud, Big Data Appliance and Oracle Fusion Middleware.
  • Implementation experience in Exadata machines including initial deployment templates, installs, and configuration.
  • Responsible for migration of 1000s of databases from legacy to Exadata environment.
  • Implementation experience for both Fortune 200 commercial and public sector clients.
solutions
solutions

In-Depth Experience with Oracle Cloud CX (Sales & Services) Cloud Products

  • CX: Engagement & Service Cloud
  • CX Cloud Team has multiple successful implementations in the private and public sector
  • Prior Oracle Consulting Services technician on the Service & Sales Cloud
  • Original RightNow expertise and then worked with Oracle to on-board the technology once it was acquired
  • Working with Oracle to Develop a nation-wide pilot for the modernized CCWIS Platform,
  • Working with Oracle DoD team on several demos – including Sexual Assault Prevention Platform
  • Oracle ERP Cloud
  • Building our practice with a team that has over 35+ years of relative Oracle ERP experience and implementations.
  • On-going Engagement DC Water (ERP, SCM, HCM) partnered with AST.
solutions
solutions

In-Depth Experience in Oracle Cloud Infrastructure (OCI)

  • Our main OCI Team consists of resources with hands-on successful OCI implementation experience (in the private and public sector)
  • Combined experience of over 25+ years in Oracle Cloud Infrastructure Implementations and Migrations (OCI-C, OCI Gen 1, OCI Gen 2)
  • Oracle Certified Cloud Architects, Database Specialists, Application Integration Specialists, & Network Security Engineers, Project Managers, Business Analysts, and Performance Analysts
  • Implementation experience in Exadata machines including initial deployment templates, installs, and configuration.
  • Implementation experience in Oracle Cloud Infrastructure migrations (including Exadata) from on-prem including initial architecture designs, migrations, and configurations (in the Public and Private Sectors)
  • Automation and DevOps strategies to support Oracle Cloud footprint expansions, multi-cloud interoperability, and native cloud development
  • Embrace a network & cloud security approach using principle data security best practices
solutions
solutions

Value Added at Every Stage of the Customer’s Journey

Readiness and Planning

Pre-Sales & Executive Briefings
Assessments and ROI discussions
High Level Architecture and Project Plan.

Update and Migrate

Ability to Re-architect, Re-platform, and Re-Engineer
Install, Configure, and Migrate from on-prem to cloud

Enhance Business Outcomes

Train and provide workshops
Maintain & Upgrade
Tune and Monitor

solutions
markets

Markets

Tharseo IT focuses mainly on the Public Sector market. Our breadth of experience with Oracle Hardware, Software and Cloud services in Federal, State and Local agencies is significant. Our depth of experience and our passion lies mainly in those agencies that focus on Health and Human Services. The Tharseo IT team brings an entrepreneurial approach to families and individuals that benefit from Health and Human Services offerings using Oracle’s best in bread product offerings.

markets

THARSEO IT™

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about any of our products or services.